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Customer support

We are pleased to help you 24/7 and are constantly improving ways to do this. We are a small business, and we'd like to give you the personalized service you deserve. We are on East Coast time, and we don't use any robots, so our response time may be sluggish in the wee hours of the morning. However, if we're up, we'll get back to you A.S.A.P. Facebook messenger is the best way to get message over right to our cell phones! If you're not familiar, you just go to and click Message! 

We're also available from 10-7 M-F and 10-5 Sat & Sun at 301-421-5954 EST 

or by e-mail at [email protected]

Whether you need to know if something is in stock, see how a saddle pad would look on a bay, or you'd like someone around your height and weight to try things on and take pictures (yes, we've done this!) We're happy to help however we can.